How Accountability Improves Employee Retention

  High-growth companies experiencing high turnover rates can become desperate looking for solutions. They’ve outlined and communicated the company’s goals, and they’re publishing KPIs for the entire company to see.  And yet, in exit surveys from departing employees, a lack of enthusiasm keeps showing up. Departing workers say things like, “I know the company is… Read More

Building a Culture-First, Mission-Driven Organization with Eric Savage, President and Owner of Freedom Auto

Eric Savage, President of Freedom Automotive out of Pennsylvania, joins me on the podcast this week for our deep-dive into the people side of retail automotive. Eric tours the country talking to folks about building a company that is mission-first, not money-first. He’s discussing how he’s built his renowned company culture on this episode of… Read More

Four Ways an Unlimited Vacation Policy Strengthens a Business

I’m often asked about my take on unlimited vacation policy, and whether or not I believe that such a policy is good for business. By definition, an unlimited vacation policy, also referred to as Unlimited Paid Time Off (unlimited PTO), means that the company in question allows its employees to take as many paid days… Read More