How Accountability Improves Employee Retention

  High-growth companies experiencing high turnover rates can become desperate looking for solutions. They’ve outlined and communicated the company’s goals, and they’re publishing KPIs for the entire company to see.  And yet, in exit surveys from departing employees, a lack of enthusiasm keeps showing up. Departing workers say things like, “I know the company is… Read More

Increase Your Team’s Visibility Quotient to Drive Employee Retention

One of the critical components of creating an engaged, high-retention workforce is visibility. I use the term to explain the degree to which the employee base has access to the information they need to determine whether or not the company is doing well. Let’s call that your company’s Visibility Quotient. To increase your Visibility Quotient,… Read More

Building, Retaining and Developing the best team with Zawadi Bryant, CEO and Co-Founder of NightLight Pediatric Urgent Care

Zawadi Bryant founded NightLight Pediatrics Urgent Care with Dr. Anastasia Gentles and Connie Cazares in 2007 with a single location in Sugarland, Texas. It’s ten years later and they’ve expanded to seven locations across the Houston area. It’s this incredible growth that landed NightLight Pediatrics on the 2017 Forbes Small Giant list and on the Inc… Read More

The Best Employee Retention Strategy Starts with Three Simple Words

It’s more difficult than ever to retain employees. With U.S. unemployment rates at near historic lows and with workforce demographics shrinking the size of the labor pool, main street businesses need to take a hard look at their current employee retention strategy and determine whether or not it’s getting the job done. Retention begins with driving… Read More