During the episode, Jason discussed the importance of putting the “who” (your employees) first, and best practices for hiring the right people and setting them up for success. These include: following a structured interview process, leveraging a scorecard to grade interviews, effective onboarding and scheduling a structured follow up with each employee after the first 60 days to discuss overall performance.

In his role at ghSMART, Jason is responsible for client best practices, product development, marketing, operations and firm strategy, all while remaining a trusted advisor to clients on their most pressing leadership challenges.

For additional details on ghSMART’s approach to the people side of the business, check out this book written by ghSMART Chairman and Founder, Geoff Smart, Who: The A Method For Hiring.