While millennials will make up about 35 percent of the workforce by 2020, many employers still have negative views of millennials and their work ethic, often thinking of them as entitled. But in reality, millennials expect no different than their parents’ generations. Read my latest Inc. post to learn what millennials expect from employers, and how you can adjust your… Read More
This Week on Inc.: Interviewing Job Candidates? These 4 Things Should Trump Experience Every Time
When it comes to the hiring process, prior job experience often has the least level of correlation to actual job performance. But job experience tends to be the topic employers spend the most time asking candidates about in interviews. While asking about job experience is important, it shouldn’t be the focus of the entire interview. Instead, consider asking questions… Read More
New Inc. Post: You Need a Great HR Leader to Help Your Company Grow. Choose One With These 3 Skills
Many startups make the mistake of hiring an HR leader too late. But any business that doesn’t take HR seriously is at risk of facing crises with no resource in place to help resolve them. And without an HR leader in place, it’s challenging to hire the best team possible and turn your people into… Read More
New Inc. Post: These 4 Letters Are the Key to Understanding and Retaining Your Customers
The probability of selling to an existing customer is 60-70 percent, while this number drops to 5-20 percent for new customers. This means your team should be doing everything in your power to retain customers. One way to keep customers excited about working with you is by getting to know them on a personal level. Read my… Read More
Recommended Reading: Traction by Gino Wickman – the Framework that Powers My Organization
As we continue the trend of mid-year reflection, we thought it would be a great opportunity to re-share Traction – the business book that powers how we run and grow our organization. We’ve shared Traction before, and wanted our newest subscribers to learn how it’s helped transform our organization into a growth machine that runs… Read More